Managing and Leading in a Multi – Cultural Workplace

IITC provides a training program in:

Managing and Leading in a Multi – Cultural Workplace

 

Course Objectives

This course aims to:

  • Develop your multi-cultural leadership & management skills in an informative learning environment.
  • Discover best-practice in diversity management & multi-cultural communication.
  • Appreciate current business issues related to managing & leading in a multi-cultural workplace.
  • Find Strategies for improving your cross-cultural communication
  • Shape Ways to ensure success and limit failure with international assignments.

 

Who Should Attend?

  • Managers at all levels

Content:

Day One: The Meaning of Culture 

  • Our world today – the importance of demographics
  • What is culture?
  • Dimensions of culture
  • Hofstede’s five value dimensions
  • Understanding globalization
  • Workplace and organizational culture

 

Day Two: The Psychology of Culture

  • Understanding personality
  • Stereotypes and stereotyping
  • Motivation and culture
  • Multi-cultural communication
  • Body-language and culture
  • Multi-cultural negotiation

 

Day Three: Leadership & Management

  • Theories of leadership & management
  • Transformational & transactional management
  • Developing a global mindset
  • Culture and strategy
  • Managing in multi-national companies
  • Multi-cultural teams and teamwork

 

Day Four: Managing diverse employees in a multi-cultural workplace

  • The business case for cultural diversity
  • Managerial roles in diversity
  • Discovering cultural advantage
  • Diversity and teams
  • Nationalization programs
  • Providing feedback and performance appraisal in a multi-cultural workplace

 

Day Five: Current issues in international business

  • International assignments and global career development
  • Culture shock and global working
  • International Human Resource issues
  • Culture and decision-making
  • Personal action planning
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Event Details

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